Jawatan Kosong Relationship Officer (Call Centre in Singapore, BCP and PGI certified) di [SYARIKAT]
KETERANGAN JAWATAN KOSONG
Job Responsibilities:
Reporting to the Senior Team Leader/ Senior Relationship Officer, you shall be responsible to
Perform outbound sales calls to customers (existing and of affinitive partners) to promote, cross or upsell insurance needs, our products and services using telephone as the main medium of contact
Responsible for incoming pre-sales enquiries, sales, post-sale customer service and on-going customer relationship management
Send product information and reply emails to customers professionally
Deliver an excellent level of customer service and develop relationships with customers to maximize sales potential, retention and renewal and to ensure total customers satisfaction
Ensure monthly KPIs (Call Performance and Sales Targets) are met and exceeded
Well versed in insurance products and services
Assist to handle incoming calls from the general line where necessary, e.g. insufficient manpower or high call volume
Job Requirements:
Minimum Diploma/ GCE ‘O’ level with at least 3 years of relevant work experience doing outbound sales preferably in call centre environment and general insurance industry
Possess General Insurance certifications (BCP, PGI and HI if applicable) and basic computing skills
Energetic, outgoing personality, customer and service oriented
Fast learner, able to work independently and as a team
Possess great initiative and positive working and learning attitude
Able to converse fluently in both English and Mandarin (to handle majority of our Chinese-speaking customers)
Excellent interpersonal and communication skills
Other Information and Benefits
5-day work week (Mon- Fri, 9 am – 6 pm)
Walking distance from Tanjong Pagar MRT
Attractive remuneration package, monthly and quarterly commission, annual leave entitlement, outpatient and dental benefits, group hospitalization and surgical, personal accident and term life insurance, etc.
Maklumat Tambahan Jawatan Kosong
Tahap Pekerjaan : Non-Executive Kelayakan : Services, Customer Service Pengalaman Kerja : 1 year Jenis Kerja : Full-Time Pengkhususan Kerja : Services, Customer Service / 505, 134
Maklumat Syarikat Majikan, [SYARIKAT]
HL Assurance Pte. Ltd. (“HLAS”) is a licensed general insurance company in Singapore since 2012 and a subsidiary of Hong Leong Financial Group Berhad (“HLFG”), a public listed company in Malaysia.
Reaching Out To You. Hong Leong Assurance (HLA) is one of the largest life insurance companies in Malaysia headquartered in KL, providing financial planning and protection solutions. HLA is part of Hong Leong Group, a leading conglomerate based in Malaysia with diversified businesses in banking & financial services, manufacturing & distribution, property development & investment and hospitality & leisure with presence in North and Southeast Asia, Western Europe and the UK, North America and Oceania.
Maklumat Tambahan Syarikat [SYARIKAT]
Saiz Syarikat : 51 – 200 Employees Masa Pemprosesan Permohonan : 27 days Industri : Insurance Elaun dan Lain-lain : Dental, Medical, Business (e.g. Shirts), Mondays- Fridays (9.00 am- 6.00 pm) Lokasi : Downtown Core
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